Acceptable Use Policy

Last updated: June 15th, 2025

This Acceptable Use Policy ("Policy") governs your use of Coalesc's services, products, and platforms ("Services"). By accessing or using Coalesc, you agree to comply with this Policy in full. We strive to maintain a safe, secure, and respectful environment for all users, and this Policy helps us do that.

1. Prohibited Conduct

You agree not to use Coalesc Services to:

  • Violate laws or regulations: This includes, without limitation, laws related to intellectual property, privacy, harassment, discrimination, child protection, or export controls.
  • Engage in fraud or deception: Do not impersonate others, submit false or misleading information, or manipulate Services in unauthorized ways.
  • Cause harm or disruption: Do not use the Services to spread malware, viruses, ransomware, or engage in activities that interfere with, degrade, or disrupt the operation of Coalesc or any connected networks.
  • Exploit vulnerabilities: You may not attempt to access, disrupt, or interfere with any part of Coalesc's infrastructure, databases, or other users' accounts without authorization.
  • Spam or abuse: Bulk unsolicited messaging, phishing, harvesting personal data, or any automated means to collect or use data is prohibited.
  • Infringe on rights: Do not upload, transmit, or share content that infringes on the intellectual property rights, privacy rights, or other legal rights of any person or entity.
  • Share sensitive or unlawful content: This includes child sexual abuse material, terrorist propaganda, pirated software, counterfeit goods, or any other content prohibited by law or Coalesc policies.
  • Misuse third-party data: You must not extract, scrape, analyze, or use data from third-party integrations (such as email services) for advertising, profiling, AI training, or commercial resale without explicit permission.

2. Data and Content Responsibilities

  • You are responsible for all content you upload, store, or share via Coalesc. Ensure your data complies with all applicable laws and this Policy.
  • You must not upload or share content containing malicious code, illegal materials, or anything intended to harm others.
  • Exported data must only be shared with authorized parties. Unauthorized sharing of private, confidential, or classified data is strictly forbidden.

3. Security and Account Use

  • Protect your account credentials and notify us immediately if you suspect unauthorized access.
  • Do not attempt to bypass Coalesc's security features, authentication systems, or access controls.
  • Automated actions that overload or degrade the system, including denial-of-service attacks or excessive API calls, are prohibited.

4. Respect for Other Users

  • Treat all users with respect. Harassment, threats, discrimination, or hate speech based on race, ethnicity, gender, sexual orientation, religion, disability, or other protected characteristics will not be tolerated.
  • Avoid posting obscene, defamatory, or offensive content.

5. Enforcement and Reporting

  • Coalesc reserves the right to monitor activity on the platform to ensure compliance with this Policy.
  • We may suspend, restrict, or terminate your access if you violate this Policy or if your actions put others at risk.
  • Illegal activities will be reported to appropriate law enforcement authorities.
  • If you become aware of violations of this Policy, please report them to us promptly via hello@coalesc.xyz or through our support portal.

6. Changes to this Policy

We may update this Acceptable Use Policy from time to time. We will notify users of significant changes through email or on the platform. Continued use of the Services after changes constitutes acceptance of the updated Policy.